Minimum opening order is $200 and reorder $100.
Backorders will be shipped without notice.
All customers must supply Forgotten Shanghai with their state tax number. The wholesale prices listed on this website
apply to retailers only. Trade customers without a physical retail storefront or catalog are eligible to buy from us. Please
ask us for applicable pricing.
Forgotten Shanghai only accepts credit card payments. We accept Visa, MasterCard, and American Express.
All Orders are shipped FOB San Francisco, California. Special routing and handling instructions will be done at Forgotten
RETURNS / CLAIMS
Most Forgotten Shanghai products are handcrafted. There may be some slight variations in colors, texture and finish.
These are not considered flaws.
Please examine your order upon arrival for an discrepancies. Any shipping damage or loss must be claimed by consignee
with carrier. All other claims must be submitted in writing to Forgotten Shanghai within 10 days of receipt.
No returns will be accepted without a Forgotten Shanghai Return Authorization (RA) number. All cartons must be
identified with this number. Returns must be received in their original condition.
Returns may be subject to a 20% handling and restocking fee.
Unauthorized returns and refused shipments will be charged a 20% restocking fee and all freight charges.
All cancellations must be requested in writing and confirmed by Forgotten Shanghai.
Terms and Conditions